FAQ's & Policies

Starter Units processing time is 7-10 business days and 2-3 business days for shipping.

Custom unit construction and return shipment time averages 14-21 business days but can vary or possibly be extended a few days depending on the volume of luxury unit orders in progress, or unforeseen issues with your hair contents ( last minute additional custom option requests or any requested custom options that are more time consuming than average.)

NO SHIPPING ON WEEKENDS AND HOLIDAYS!!!

 

Sezzle payments will only be accepted on orders of $200 or more.  You will be refunded if you checkout with Sezzle on items under $200.

 

ALL SALES ARE FINAL 

UPON PURCHASING A UNIT, CUSTOMER MUST COMPLETE AND SUBMIT THE WIG CONTRACT.  ORDER IS NOT COMPLETE IF THE CONTRACT HAS NOT BEEN SUBMITTED.

 

PLEASE EXPECT POSSIBLE SHIPPING DELAYS DUE TO THE CURRENT PANDEMIC.